May 18, 2026

Building empathy through self-awareness

Hello again,

I hope you've been well. Thanks for reading,

Empathy isn’t just a nice-to-have; it’s essential for impactful leadership. However, true empathy stems from understanding oneself. In my years leading across cities like London, New York, and Copenhagen, I learned that self-awareness was key to connecting with others and leading authentically.

1. Recognize and Label Your Emotions

Self-aware leaders take time to name and understand their emotions. This practice helps control reactions during high-stress situations, allowing for more thoughtful decision-making.

2. Reflect on Behavioral Patterns

Keeping a journal of your emotional responses during challenging times can highlight triggers and provide insight for improvement. Self-reflection lets you approach future conflicts with more emotional intelligence.

3. Build Connections with Vulnerability

Showing your human side—admitting mistakes or struggles—fosters trust. When your team sees that you understand yourself, they’re more likely to open up, creating deeper bonds and a supportive culture.

Action Step: After your next interaction, take five minutes to jot down what emotions you felt and why. This simple practice can lead to powerful insights that refine your leadership approach.